Lloyds TSB

Within their strong focus on cost management, Lloyds TSB have targeted workspace that is cost efficient as well as effective for operations. Working with ZZA in a structured and systematic way since we were founded in 1990, the company have leveraged our knowledge of workplace strategy.

They assigned us to lead a re-assessment of their general office and call centre environments, to ensure that Lloyds TSB workspace performed well functionally, related appropriately to external trends, and promoted staff attraction, retention and productivity.

With evolution in technology and workplace culture, ZZA provided well benchmarked strategies to introduce agile working, and the related workplace design and protocols.