Home Office
The government’s Better Public Buildings initiative was launched to raise the bar in public sector procurement. Police stations are an important part of the public estate for which the Home Office Design Panel provides design guidance and facilitation.
To contribute to the evidence base on effective police building design, the Home Office commissioned ZZA to undertake a post occupancy evaluation of the new North Kent Basic Command Unit building, procured by Kent Police.
ZZA’s research covered a cross-section of staff working in the building’s range of operational facilities – from office to custody, as well as the experience of senior management and FM. The report focuses on the building’s functional performance, and highlights the positive role of attentive design strategy operationally as well as in civic terms.


